In most circumstances this isn't possible if your call is after 12pm. We do have an emergency call out service available if this is the nature of your request.

<p>Yes, our phone lines are open 24 hours a day, 7 days a week, 364 days a year. To call: 0115 718 2020. </p>

Rather than charging by the hour, we work by specification. This ensures every item we have on our list to be cleaned, will be cleaned, every time, regardless of how long it takes. For more information, contact us at 0115 718 2020.   

Yes, and we have won awards for it too. Pop to the commercial enquiry page (https://ng1citycleaners.co.uk/commercial-cleaning) for a quotation or give us a call.

Complete this form, enter your details and we will be in contact straight away to verify the details and get you booked in. Alternatively, give us a call and we can complete the process on the phone0115 718 2020 .

In most cases yes, please give us a call and we will work through the details with you.

Cashless, we have online easy to use online payment systems which ensures secure transactions.

Yes, and we have guarantees that our service will suit your requirements. Head over to the Deep clean enquiry page https://ng1citycleaners.co.uk/deep-cleaning or give us a call to work out the details.

No problem, we can automatically issue a VAT invoice with every transaction.

Employers Liability £10M. Public Liability £5M. Certificates are available upon request.

We have some great topics about this in our blog section. Best practices and top cleaning tips. Take a look over there for some professional top tips (link).

The best way to calculate a cost is to use our easy cost calculator here. Fill in the details in the form with what options you would like and it will provide you with a free no obligation quotation.

Yes, we cover the whole of the city from Clifton to Arnold, Stapleford to Burton Joyce. If you are located in the Derby area, please use the link (www.de1citycleaners.co.uk)

Yes, we have a specialist team ready for larger weekend appointments.

You can have a quotation instantly by completing the enquiry form. Telephone quotations are available from 9-5, Monday to Friday.

100% Sustainable, professional grade, eco friendly products. As a small business, we feel it is important to lead the way and utilise products that have zero effect on our precious environment.

We understand that some other businesses can provide a cheaper service. Although, in our experience, cheaper means compromised cleaning standards. Our team has the training, experience, equipment and materials to deliver high quality cleaning consistently. Those standards are not available at market bottom prices. If cost cutting is your number 1 priority, you may be more suitable with an independent cleaner rather than a professional business like ours.

Depending on the level of your clean, any extras required, and the number of team members we have completing the service, it depends. The best way to find an estimated time is to complete the form overleaf and we will be able to correctly estimate the time based on your requirement.

Thoroughly. All employees go through and eligibility program which determines if they are suitable to work in our business. This includes, but is not limited to, DBS checks, Employment history, and eligibility to work in the UK. Once in our team, we continually monitor and develop there working journey to ensure they have a great working situation.

Everyone of our employees completes an initial training plans which details what, how, and to what level we complete or cleaning tasks. They are trained in our behavioural standards, and monitored throughout they employment to ensure we and they are performing to our customers expectations.

<p>Have you ever heard of the proverb "If you think it's expensive to hire a professional to do the job, wait until you hire an amateur." Our commitment to quality, constancy, and customer service means you don't need to worry about your cleaners again. We manage our quality levels. We have a 99.3% on-time service record. That time and effort you have been putting into managing other cleaning companies is now removed.</p>

Yes, check our customer reviews above and on Trustpilot.

Our team are trained to ensure our standards are maintained. Each staff member checks they're and they're teams work. Team leaders will not leave a job until the work is complete to our standard. We also have periodical checks from our management that certify our systems are maintained.

Yes, we have a tier 2 waste carrying licence and can dispose of your waste for you. An additional charge is applied.

We all have different perceptions of standards. However, we will always suggest hygiene critical areas are prioritised. As experts, we often hear "It only needs a quick wipe around" however, on inspection, we may find the area unhygienic and it requires more than a little clean. We have a moral and obligation to point out the areas of concern to you, and provide you with a detailed assessment from the experts. There are other services available that are not as diligent, and it may be better for you to book a 'surface style' cleaner rather than a professional cleaning company.